Systematic Continuous Improvement (SCI) Insights

Simple. Systematic.

How small companies make big improvements

May 19, 20252 min read

Creating a culture of continuous improvement that gets everyone on the team involved in the process comes down to three keywords…

 

Simple. Systematic. Practical.

 

It has to be done like clockwork, and you need to make it easy and inviting. Take a look at a few examples of small companies that produced big results with systematic continuous improvement routines.

  • Industry: CNC machining and custom fabrication

  • Practice: Employees were encouraged to share small problems, inefficiencies, or improvement ideas on a whiteboard in the breakroom. Then managers met with teams in short daily huddles at the start of each shift to review improvement ideas.

  • Result: Within six months, they reduced machine downtime by 22% and increased on-time delivery from 82% to 96%. One machinist’s idea to pre-stage tooling kits saved 30 minutes per setup.

  • Industry: Restaurant

  • Practice: A “Bright Ideas” board was set up in the kitchen and dining area. Employees were invited to post improvement ideas, which were reviewed at Friday staff meetings.

  • Result: One simple idea to switch from individual condiment packets to refillable caddies saved $2,400 annually. Another idea to streamline dishwashing led to faster table turns by 8–10 minutes.

  • Industry: Residential and light commercial construction

  • Practice: Teams mapped out key workflows and invited cross-functional input on pain points. Employees helped redesign the project handoff process from sales to construction.

  • Result: The new process reduced errors in material orders by 40% and improved client satisfaction scores by 18%.

  • Industry: Commercial laundry

  • Practice: Monthly 90-minute sessions are led by line staff rather than managers. Teams focus on one bottleneck at a time, using a simple format for planning, taking action, checking on impact and refining the improvements.

  • Result: Reduced folding time per load by 15%, decreased rework by 30%, and created a culture where even part-time workers feel empowered to speak up.

  • Industry: Distribution and logistics

  • Practice: Every Friday afternoon, employees are invited to identify one small thing they can fix, streamline, or improve — from labeling to inventory placement. The rule: it must take less than 60 minutes and not require extra budget.

  • Result: In three months, they logged over 60 micro-improvements, leading to fewer picking errors, faster shipping times, and increased job satisfaction scores in the employee survey.

Here's the key – small gains add up to big results when you do it systematically.  One idea by itself doesn’t mean much. But when you have a set routine for capturing and implementing lots of small ideas, the cumulative impact can be massive.

 

Click on the link below – and let me show you how you can get your team rockin’ with proven processes for continuous improvement.

Schedule a free 30-minute discovery call.

"Better ever after!"

blog author image

Les Landes

Founder and president of Landes & Associates, Les Landes is the former head of communications for one of the world’s largest food companies. Speaking at conferences and seminars across the country, he is well known for his trademark message about the perils of the quality “program trap.” Author of numerous articles, his areas of expertise range from communication to marketing to organizational development to employee engagement and more. Most importantly, he brings a unique perspective on how to ensure that those elements are aligned in a way that brings out the best in all of them.

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Les Landes


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314-664-6497

leslandes@landesassociates.com


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