Systematic Continuous Improvement (SCI) Insights
A short-term surprise with long-term impact.
Early in our work with Right At Home, the private-duty in-home care company, their president said something that has stuck with me ever since. “Nothing ever goes fast enough for me, but if you had to... ...more
SCI
June 30, 2025•2 min read
If it ain't broke, fix it anyway.
Tom Peters, one of the foremost gurus on business excellence, once said: “If it ain’t broke, you just haven’t looked hard enough. Fix it anyway.” ...more
SCI
June 23, 2025•2 min read
The passing of a noble soul - reprise
Last Wednesday, June 11, marked the one-year anniversary of my mother leaving this world for the rest of us to carry on her wonderful legacy. I thought it would be a fitting tribute to reshare the SCI... ...more
SCI
June 16, 2025•2 min read
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Getting to the Heart of Employee Engagement
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